Privacy and Cookies
Booking Holdings Romania S.R.L., located in Bucharest, Romania, and Booking Holdings India Pvt. Ltd, located in Bangalore, India, (the “Booking Holdings Centers of Excellence”) and Booking.com International B.V., located in Amsterdam, the Netherlands (“Booking.com”) (collectively, “we,” “our”) are part of the Booking Holdings group. Booking.com supports the Booking Holdings Centers of Excellence in recruiting new talents for the Booking Holdings Centers of Excellence (in addition to its own recruitment efforts). Please note that the Booking Holdings Centers of Excellence are looking to hire and retain top talent, and any individuals hired therein will be employees of said Center for Excellence (and not of Booking.com or of any other affiliated sister company).
- Contact information, such as your first name, last name, city, state, country, email and phone number;
- Your resume or CV, cover letter, photo, language skills, areas of interest, previous and/or relevant work experience or other experience, education, transcripts, information on your driver’s license, professional license (where applicable) or other information you provide to us in support of an application and/or the recruitment process;
- Information processed in relation to face-to-face interviews, video-calls and/or phone-screenings you may have with us, and if you are requested to provide a video-recording of yourself as permitted by applicable law;
- Information relating to your attendance at our recruitment events, such as event registration information;
- Details of the type of employment you are or may be looking for, your notice period in relation to your current employment, current and/or desired salary and other terms relating to compensation and benefits packages, willingness to relocate or travel, and/or other job preferences;
- Details of how you heard about the position or event you registered for;
- Any sensitive and/or demographic information obtained in accordance with applicable law during the application or recruitment process such as gender, information about your citizenship and/or nationality and/or right to work or reside in a specific country, medical or health information and/or your racial or ethnic origin;
- Reference information and/or information received from employees of the Booking Holdings group of companies as part of the recruitment process;
- Pre-employment screening information, where applicable and in compliance with applicable law(s). Depending on the role you are applying for, such pre-employment screening may amongst others consist of employment history verification, education verification, drivers license verification, sanction lists screening, professional license verification, adverse media search and/or a criminal background check and in case of an adverse report, the analysis and decision (i.e hire/reject);
- Information relating to any previous applications you may have made to Booking.com and/or the Booking Holding Centers of Excellence and/or any previous employment history with us insofar as we have retained this information;
- Assessment results (where applicable);
- Travel information (including travel and meal preferences) if traveling is part of the recruitment process;
- Payment details such as your bank account number as may be necessary for reimbursing you for permitted expenses as part of the recruitment process; and/orand/or
- Work permit details.
Employee Referrals: We may receive your information from our colleagues who referred you for a position.
- Assessing your skills, qualifications, interests and suitability against our career opportunities;
- Communications with you about the recruitment process and/or your application(s);
- Reimbursement of costs made by you for which you are eligible to receive reimbursement;
- To register you for our recruitment events;
- Assisting you with obtaining an immigration visa or work permit and/or assisting you with relocation where required;
- As permitted by applicable law, verifying your information and carrying out reference checks and/or conducting pre-employment screening (where applicable) if you are offered a job, to verify the accuracy of the information as provided or implied by you, in order for us to only employ people with proven records and sufficient level of integrity and trustworthiness;
- To add you to our talent network, match open positions or send you job alerts informing you of other potential career opportunities and information regarding upcoming recruitment events that may be of interest to you;
- For analytical purposes, including making improvements to our application and/or recruitment processes including improving diversity in recruitment practices;
- Complying with applicable laws, regulations and legal processes (e.g. administrative or court proceedings); and/or
- For security purposes, including fraud detection and prevention and related investigations.
If you wish to object to the processing set out under F to H and J and no opt-out mechanism is available to you directly (for example in the email we sent you), to the extent applicable, please reach out to the contact details as set out below.
If you are unhappy that an automated decision has been taken, please contact us within 21 days after the automated decision has been made to ask us to reconsider the decision or to take a new decision on a different basis. There is no guarantee that a different decision will be taken but we will consider the application and its grounds. You can reach out as set out below with regards to the aforementioned, or other questions in relation to this automated decision-making process used by us.
We may also need to share some parts of your information which may include personal data with other Booking Holdings Inc. group companies, for compliance purposes as permitted by applicable law and strictly necessary to protect Booking Holdings Inc. and its group companies, including the Booking Holdings Centers of Excellence and Booking.com, from fraudulent activities and investigating and handling data security breaches.
Sharing With Third-Parties: we share your information, which may include personal data, with third parties as permitted by applicable law and as described below:
- Service Providers (including suppliers and affiliated entities acting as service providers): to provide our recruitment services, for example to store and process recruitment data and/or maintain the Site on our behalf.
- Payment Providers and other Financial Institutions: to process payments (e.g. for agreed expenses) your information, as relevant, is shared with payment providers and other financial institutions.
- Travel agencies: for making travel arrangements, if you have to travel as part of the recruitment or event process, we may share your information, such as your name, contact details and passport number.
- Pre-employment screening: we may share your information with third parties to conduct pre-employment screening as permitted by applicable law.
- Compelled Disclosure: when legally required, strictly necessary for the performance of the recruitment services, or to protect or defend our rights or property, or the rights or property of Booking Holdings Inc. group of companies, we disclose your information to governmental authorities including law enforcement (subject to a lawful request), any Booking Holdings Inc. affiliates, or in legal proceedings.
We may refer back to an earlier application in case you submit a new application in the future. We may also retain your information in case you want to be part of our Talent Network. We will retain your personal data collected as part of the application process for a specific job role for a period of two years following rejection of your application, unless otherwise required by applicable law.
- You can ask us for a copy of the personal data we hold about you;
- You can inform us of any changes to your personal data, or if you want us to correct any of the personal data we hold about you.We rely on you to ensure that your personal data is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of your personal data
- In certain situations, you can ask us to erase, block or restrict the personal data we hold about you, or object to particular ways in which we are using your personal data; and
- In certain situations, you can also ask us to send the personal data you have given us to a third party.
For any requests relating to this Privacy Notice, to exercise any of your rights, or if you have a complaint or a question about the processing of your personal data, please contact firstname.lastname@example.org.
In case your request relates specifically to Booking.com, you can also contact the Booking.com Data Protection Officer at email@example.com.
All questions and complaints reported to us will be investigated. We will attempt to resolve complaints and questions in line with internal policies. You may also contact your local data protection authority with questions and complaints.
Cookies can be used in various ways, including to make the Site work, analyze traffic, or for advertising purposes.
Read below to learn more about what a “cookie” is, how they’re used, and what your choices are.
What are cookies and other online tracking technologies?
How are cookies used?
What are your choices?
Cookies are divided into “first party” and “third party”:
- First party cookies are the cookies served by the owner of the domain. Any cookie we place ourselves is a “first-party cookie.”
- Third-party cookies are cookies placed on our domains by trusted partners that we’ve allowed to do so. These can be social media partners, advertising partners, security providers, and more.
- Session cookies only exist until you close your browser, ending what’s called your “session.” Then they’re deleted.
- Permanent cookies have a range of lifespans and stay on your device after the browser is closed. On the Booking.com platform, we try to only serve permanent cookies (or allow permanent cookies to be served by third parties) that have a limited lifespan. However, for security reasons or in other exceptional circumstances, sometimes we may need to give a cookie a longer lifespan.
Along with cookies, we also use tracking technologies that are very similar. The Site may contain small transparent image files or lines of code that record how you interact with them. These include “web beacons,” “scripts,” “tracking URLs,” or “software development kits” (known as SDKs):
- Web beacons have a lot of different names. They might also be known as web bugs, tracking bugs, tags, web tags, page tags, tracking pixels, pixel tags, 1×1 GIFs, or clear GIFs.
In short, these beacons are a tiny graphic image of just one pixel that can be delivered to your device as part of a web page request, in an app, an advertisement, or an HTML email message.
They can be used to retrieve info from your device, such as your device type, operating system, IP address, and the time of your visit. They are also used to serve and read cookies in your browser or to trigger the placement of a cookie.
- Scripts are small computer programs embedded within the Site that give those pages a wide variety of extra functionality. Scripts make it possible for the website to function properly. For example, scripts power certain security features and enable basic interactive features on the Site.
Scripts can also be used for analytical or advertising purposes. For example, a script can collect info about how you use our website, such as which pages you visit or what you search for.
- Tracking URLs are links with a unique identifier in them. These are used to track which website brought you to the Booking.com website or app you’re using. An example would be if you clicked from a social media page, search engine, or one of our affiliate partners’ websites.
- IP address
- Device ID
- Viewed pages
- Browser type
- Browsing info
- Operating system
- Internet service provider
- Whether you have responded to an advertisement
- A referral URL
- Features used or activities engaged in on the website
These are cookies required for our Site to function and must be enabled for you to use our services.
Functional cookies are used to create technologically advanced, user-friendly websites and apps that adapt automatically to your needs and preferences, so you can browse and book easily. This also includes enabling essential security and accessibility features.
More specifically, these cookies:
- Enable our Site to work properly, so you can for example search and apply for an open position or register for our Talent Network.
- Use the automated job matching functionality so you don’t have to upload your CV each time you visit again the Site. This will only be available for a limited period of time.
These cookies measure and track how our website and apps are used. We use this info to improve our website, apps, and services.
More specifically, these cookies:
- Help us understand how visitors like you use the Site.
- Help improve our Sites and communications to make sure we’re interesting and relevant.
- Allow us to find out what does and doesn’t work on our Site.
- Help us understand the effectiveness of advertisements and communications.
- Teach us how users interact with our Site after they’re shown an online ad, including ads on third-party websites.
Marketing cookies help us to decide which services, and interest-based ads to show you, both on and off our website and apps.
More specifically, these cookies:
- Categorize you into a certain interest profile, for example, based on the websites you visit and your click behavior. We use these profiles to display personalized content (e.g. travel ideas or specific accommodations) on the Site and other websites.
- Display personalized and interest-based ads both on the Site,, and other websites. This is called “retargeting” and is based on your browsing activities, such as ….. Retargeting ads can be shown to you both before and after you leave Booking.com since their aim is to encourage you to browse or return to our website. You might see these ads on websites, apps, or in emails.
- Integrate social media into our Site. This allows us to display video’s to you or you to like or share content on social media such as Facebook, Instagram, YouTube, Twitter, Pinterest, Snapchat, and LinkedIn.
These “like” and “share” buttons work using pieces of code from the individual social media providers, allowing third-party cookies to be placed on your device.
These cookies can be purely functional, but can also be used to keep track of which websites you visit from their network, to build a profile of your online browsing behavior, and to show you personalized ads. This profile will be partly built using comparable info the providers receive from your visits to other websites in their network.
To read more about what social media providers do with your personal data, take a look at their cookie and/or privacy statements: Facebook (includes Instagram, Messenger, and Audience Network), Snapchat, Pinterest, and Twitter. Be aware that these statements may be updated from time to time.
Non-cookie techniques – email pixels
We may also use techniques like pixels, which we don’t mark as cookies because they don’t store any info on your device.
We sometimes place pixels in emails like newsletters. A “pixel” is an electronic file the size of a single pixel that’s placed in the email and loaded when you open it. By using email pixels, we can see if the message was delivered, if and when you read it, and what you click.
We also receive this info about the push notifications we send you. These statistics provide us with feedback about your reading behavior, which we use to optimize our messages, and make our communications more relevant to you.
- Cookie settings in Chrome
- Cookie settings in Firefox
- Cookie settings in Internet Explorer
- Cookie settings in Safari
- Analytics To prevent Google Analytics from collecting analytical data on certain browser types visit the following link:Google Analytics Opt-out Browser Add-on (only available on desktop).
We always aim to work with advertising and marketing companies that are members of the Network Advertising Initiative (NAI) and/or the Interactive Advertising Bureau (IAB).
Members of the NAI and IAB adhere to industry standards and codes of conduct, and allow you to opt out of behavioral advertising.
Visit www.networkadvertising.org to identify NAI members that may have placed advertising cookies on your computer. To opt out of any NAI member’s behavioral advertising program, just check the box that corresponds to that company.
You may also want to visit www.youronlinechoices.com or www.youradchoices.com to learn how to opt out of customized ads. Your mobile device may allow you to limit the sharing of info for retargeting purposes through its settings. If you choose to do so, remember that opting out of an online advertising network doesn’t mean you’ll no longer see or be subject to online advertising or marketing analysis. It just means the network you opted out of won’t deliver ads customized to your web preferences and browsing patterns anymore.
How to contact us
If you have any questions about this cookie notice, please contact dataprotectionoffice-coe@
Our cookie statement may also be updated from time to time. If these updates are substantial, particularly relevant to you, or impact your data protection rights, we’ll get in touch with you about them. However, we recommend visiting this page regularly to stay up to date with any other (less substantial or relevant) updates.